توسعه حکمرانی دیجیتال: کره جنوبی به عنوان یک رهبر جهانی دیجیتال [کتاب انگلیسی] | کتابخانه مجازی الفبا

Table of contents :
Cover
Half Title
Series Information
Title Page
Copyright Page
Table of contents
Acknowledgement
Introduction
1 From electronic government to digital governance
Introduction
The changing process of governmental reform
The need for government innovation
The development process of government innovation: new public management
The beginning of government innovation in the United Kingdom
Government reforms in the United States centring on e-government
The UN e-Government Survey
UN e-Government Development Survey
What is e-government?
The e-government concept of South Korea’s Electronic Government Act
South Korea’s emergence as a global leader in e-government
The emergence of digital government
Changes to digital government
Digital transformation
Smart AI government
Evolution to the Fourth Industrial Revolution
Examples of intelligent government
The age of digital governance: post-NPM
The purpose of this book
Case study: OECD digital government’s 12 principles
Lessons learned: five major areas for leaders to consider for the digital transformation of government
Notes
References
Part I The beginning of electronic government
2 The origin and background of e-government
Introduction
The beginning and content of US government reform: reinventing government
Reinventing government
Government innovation in the Clinton administration
Putting the customer first
Cutting red tape
Empowering employees to get results
Cutting back to basics: producing better government for less
The NPR-led reinvention of government
The beginning of the National Performance Review
NPR vision and strategy
Vision and mission
Principles and strategies
NPR accomplishments (1993–2001)
The emergence of electronic government
The origin of electronic government
e-government initiatives (1993–1997)
IT01: provide clear, strong leadership to integrate information technology into the business of government
IT02: implement nationwide, integrated electronic benefit transfer
IT03: develop integrated electronic access to government information and services
e-government initiatives (1997–2001)
The results of electronic government initiatives: electronic access to government information
The meaning of e-government success
Meaning and implications of NPR success
Meaning and implications of e-government success
Case study: the Food Stamp Program in the United States using electronic benefit transfer (EBT)
Lessons learned: the importance of leadership in the NPR case
Notes
References
3 The e-government development process around the world
Introduction
US digital government policy: process and contents
Digital government strategy of the Bush administration (2001–2008)
The Quicksilver Initiatives
The US e-Government Act (2002)
Open Government strategy of the Obama administration (2009–2016)
Open Government
Major Open Government activities: the Obama administration’s commitment to Open Government
Digital strategy of the Trump government (2017–present)
Launch of the American Technology Council
UK digital government policy: process and contents
Green Paper: “Government Direct” (1996)
Modernising Government White Paper (1999–2002)
e-government (2000–2005)
Connecting the UK: The Digital Strategy (2005–2008)
Digital Britain (2009–2012)
Government ICT strategy (2010–2012)
Government Digital Strategy (2012–2017)
Government transformation strategy (2017–2020)
Australian digital government policy: process and contents
Government Online (2000)
Better Services, Better Government (2002)
Responsive Government: A New Service Agenda (2006)
Strategic Vision for the Australian Government’s Use of ICT (2011)
Digital Transformation Agenda (2016)
Digital Government Strategy (2018)
Digital government policy: processes and contents of various countries
The European Union
The European eGovernment Action Plan (2011–2015)
The new eGovernment Action Plan (2016–2020)
Denmark
Digital Strategy (2016–2020): “A Stronger and More Secure Digital Denmark”
Government Transformation Strategy (2016)
Sweden
Case study: changes in governance – the case of Australia
Lessons learned: the establishment of a powerful control tower for digital government
Notes
References
Part II The UN e-government survey
4 The progress of e-government development
Introduction
Early stages of e-government development
Australian National Audit Office (1999)
IBM (1999)
Gartner Group (2000)
Deloitte (2000)
Accenture (2001)
The stage model of the UN e-government evaluation
UN evaluation in 2002
UN evaluation in 2010
Recent development directions of digital government
Decline of the development stage theory
New factors to consider in digital government
The development model of desirable digital government
Good government
Trusted government
Transparency in a trusted government
Security in a trusted government
Privacy in a trusted government
Case study: Tax Administration Division, South Korea (2018 UNPSA Winner)
Lessons learned: pursuing a leapfrogging strategy for digital government
Notes
References
5 Analysis of the UN e-government survey
Introduction
UN e-government survey evaluation criteria
The e-Government development index (EGDI)
Level of online service (online service index, OSI)
Level of information and communication infrastructure (telecommunications infrastructure index, TII)
Level of human capital (human capital index, HCI)
e-participation index (EPI)
Information provision index
Policy participation index
Electronic decision index
Analysis of changes to the UN e-government evaluation criteria
From e-government to connected governance (2008)
Leveraging e-government at a time of financial and economic crisis (2010)
E-government for the people (2012)
E-Government for the Future We Want (2014)
E-government in support of sustainable development (2016)
Gearing e-government to support transformation towards sustainable and resilient societies (2018)
Analysis of evaluation results in South Korea
2010
2012
2014
2016
2018
Policy implications
Continuous e-government promotion and the transition to digital government
The need for a strong driving organization
Promotion of an Open Government policy
Expansion of e-consulting and e-decision making
Extension of the utilization of new intelligence information technology
Case study: evolving definitions and understandings of e-government and its related development
Lessons learned: analysis of the top five countries in the 2018 UN e-Government Survey
Notes
References
Part III The development process and best practices in South Korea
6 The beginning and the development process of digital government in South Korea
Introduction
The Kim Young-sam administration (1993–1997)
Establishment of the Ministry of Information and Communication (December 1994)
Construction of high-speed information communication infrastructure (March 1995)
Enactment of the Framework Act on Informatization Promotion (August 1995)
Establishment of the Basic Plan for the Promotion of Informatization (June 1996)
The Kim Dae-jung administration (1998–2002)
Information policy highlighted in the millennium New Year Message (January 2000)
The establishment of an e-government promotion committee – upgrading e-government to the presidential agenda (January 2001)
Enactment of the e-government Act (July 2001)
The establishment of e-government infrastructure – 11 projects completed (November 2002)
The Roh Moo-hyun administration (2003–2007)
Strong implementation from the beginning of the regime
Establishment of the Presidential Committee (April 2003)
e-Government Project Roadmap (2003–2007)
Linking of information technology projects with government innovation
The Lee Myung-bak administration (2008–2012)
Abolition of the Ministry of Information and Communication (February 2008)
Establishment of new ICT governance (November 2009): the Presidential Council on Information Society
The Smart Government Implementation Plan (2011)
Conversion of information policy through regime change: pursuing business-friendly policies without resorting to government ...
The Park Geun-hye administration (2013–2017)
The establishment of a new department: the Ministry of Science, ICT and Future Planning (March 2013)
The presentation of a new digital government policy: Government 3.0 (2013–2017)
The Master Plan for e-Government 2020 (April 2016)
The persistence of information policy is gone: a tragedy created by political rhetoric
The Moon Jae-in administration (2017–present)
Establishment of the Presidential Committee on the Fourth Industrial Revolution (August 2017)
The Intelligent Government Basic Plan (2017–present)
The Sixth National Informatization Master Plan (December 2018)
Changes in ICT policy through regime change: not combining government innovation and ICT
Case study: the fiftieth anniversary of e-government (November 2017) – Hall of Fame and e-Government Day
Lessons learned: timing the promotion of digital government policy and the need for an approach considering the time-lag ...
Notes
References
7 Best practices of digital government in South Korea I
Introduction
Government 24: the official portal for electronic service delivery (www.gov.kr)
Overview
System development
Service description
Major achievements
Awards
Home Tax Service (HTS): a world-class electronic tax administration service (www.hometax.go.kr)
Overview
System development
Service description
Major achievements
Awards
Korea Online e-Procurement System (KONEPS) (www.g2b.go.kr)
Overview
System development
Service description
Major achievements
Awards
UNI-PASS: the world’s fastest and most convenient electronic customs clearance system (portal.customs.go.kr)
Overview
System development
Service description
Major achievements
Awards
The public information sharing system (www.share.go.kr)
Overview
System development
Service description
Major achievements
Awards
Case study: the promotion and utilization of smart work projects in South Korea
Lessons learned: South Korea’s early e-government project experiences
Notes
References
8 Best practices of digital government in South Korea II
Introduction
The National Information Resources Service (NIRS): the heart of South Korean e-government (www.nirs.go.kr)
Overview
Development
Service description
Major achievements
Awards
The government business process management system (On-nara BPS): real-time reporting and handling of all administrative tasks ...
Overview
Development
Service description
Major achievements
Awards and overseas expansion
The Digital Budget and Accounting System (dBrain): an integrated financial management information system
Overview
Development
Service description
Major achievements
Awards
Information disclosure system (www.open.go.kr)
Overview
Development
Service description
Major achievements
The Information Network Village (INVIL) (www.invil.org): a self-sustaining village community enabling continued growth
Overview
Development
Service description
Major achievements
Awards
Case Study: the Open Data policy in South Korea
Lessons learned: characteristics of future-oriented digital government projects – the case of South Korea’s National Information ...
Notes
References
Part IV Critical success factors in South Korea
9 Politics, leadership and ICT governance
Introduction
The political characteristics of digital government: as a presidential project and national agenda
The Kim Dae-jung administration (1998–2002)
The Roh Moo-hyun administration (2003–2007)
The Lee Myung-bak administration (2008–2012)
The Park Geun-hye administration (2013–2017)
The Moon Jae-in administration (2017–present)
Conclusion
The presidents’ leadership on government innovation through digital government
The Kim Dae-jung administration (1998–2002)
The Roh Moo-hyun administration (2003–2007)
The Lee Myung-bak administration (2008–2012)
The Park Geun-hye administration (2013–2017)
The Moon Jae-in administration (2017–present)
The composition of a strong cross- and joint governmental promotion system: a committee approach
Prior to the e-government project (1980–1992): the National Basic Information System Steering Committee; the National ...
Prior to the e-government project (1993–1997): the Kim Young-sam administration; the Information Promotion Committee
The e-government project from 1998 to 2002: the Kim Dae-jung administration; the Special Committee for e-Government
The e-government project from 2003 to 2007: the Roh Moo-hyun administration; the Presidential Committee on Government ...
The e-government professional committee (2003–2005)
The e-government special committee (2005–2007)
The digital government project period from 2008 to 2012: the Lee Myung-bak administration; the National Informatization ...
The digital government project period from 2013 to 2017: the Park Geun-hye administration; the diversification of ICT ...
The digital government project period from 2017 to present: the Moon Jae-in administration; the necessity of reorganization ...
The excellence of the NIA: securing excellent professional organization expertise
Agency introduction
Vision and mission
History
Main business
Case study: ICT governance for e-government and digital government – the US versus Denmark
Lessons learned: how to secure the sustainability of ICT governance regardless of administration change
Notes
References
10 Technical and institutional success factors
Introduction
The completion of high-speed information communication infrastructure and the advancement of the information communication network
The High-Speed Network Strategy (1995–2005): building an information superhighway
The Broadband Network Strategy (2004–2007)
Ultra Broadband Convergence Network Strategy (2009–2013)
The advancement of convergence infrastructure (2014–present)
Budget support: the information and communication promotion fund
ICT Promotion Fund (1993–1995)
Informatization Promotion Fund (1996–2004)
ICT Promotion Fund (2005-Present)
The resident registration number and resident registration system
Origin of the resident registration number
Structure of the resident registration number
The pros and cons of the resident registration number system
The process of institutional improvement of the South Korean government
The process of building a resident registration system in South Korea
The establishment and contents of the e-government act
Enactment process
Main contents
Democratic aspects of administration
Administrative process transparency aspects
Productivity aspects of government administration
Change in administrative behaviour
Case study: ICT project budget operation – the introduction of “investment first, settlement later”
Lessons learned: problems of the e-Government Act – establishing ICT governance for digital government
Notes
References
11 The ICT ODA status of South Korea
Introduction
ICT ODA trend analysis4
The main projects of ICT ODA
International development banks’ ICT ODA status
The World Bank
The Asian Development Bank
The development process of South Korean ODA
As a recipient country
As a donor country
The paradigm shift around ICT ODA
South Korea’s ICT ODA status
The Information and Communication Technology Cooperation Centre
The Korea ICT Learning Programme
Information access centres
Joint Technical Assistance (TA) on ICT with international organizations
World Friends ICT Volunteers
The e-Government Global Academy
Consulting on e-government
The e-Government Cooperation Centre
The development plan of South Korean ICT ODA
The UN’s Sustainable Development Goals
The Comprehensive Implementation Plan for International Development Cooperation
Response to rapidly changing ICT technology
Case study: a message from the president of the NIA: a step towards a more equitable global village
Lessons learned: expanding ICT ODA by establishing e-governance
Notes
References
Part V Key challenges in the future
12 The emergence of intelligent digital government in South Korea
Introduction
The meaning and status of the fourth industrial revolution: the advent of the intelligent information society and South Korea’s ...
The emergence of the smart intelligent information society
The 6th Promotion Plan for National Informatization (2018–2022)
Intelligent information technologies that can change the government: the top ten e-government technologies as selected by the ...
2015’s top ten ICTs for digital government
2016’s top ten ICTs for digital government
2017’s top ten ICTs for digital government
2018’s top ten ICTs for digital government
2019’s top ten ICTs for digital government
The South Korean government’s intelligent digital government promotion policies
The 2016 e-Government Future Policy: e-Government 2020 Basic Plan
The Intelligent Government Basic Plan (2017)
The Digital Government Innovation Promotion Plan (2019)
Smart city policy promotion status in South Korea
South Korea’s smart city promotion history
The Smart City Strategic Plan (2018)
The Third Smart City Promotion Plan (2019)
National pilot city (Sejong City and Busan City) status
Sejong City (5-1 area)
Busan Eco Delta City
Case study: speech by President Moon Jae-in at Busan Smart City Innovative Strategy Presentation
Lessons learned: failure of the Presidential Committee on the Fourth Industrial Revolution
References
13 Policies against the threats to digital government
Introduction
Responding to the electronic surveillance government
The emergence of the intelligent information society and electronic surveillance government
Policy advice for electronic surveillance
Information human rights in the intelligent information society
Strengthening information privacy
Establishing safety measures against cyber crime
Digital government cyber threat status
Response policies for cyber threats
South Korea’s cyber security response status
Responding to privacy invasion: the importance of digital privacy
Change in the concept of privacy
The classical privacy concept: the right to be let alone
Modern additional privacy concepts: the control of my personal data
An emerging concept of privacy: anti-surveillance rights
Converting the concept to digital privacy
South Korea’s response to privacy issues
Establishment of the EU General Data Protection Regulation
The right to be forgotten and the right to erasure
South Korea’s response to issues arising from the right to be forgotten and the right to request deletion
The right to explanation: the regulation of algorithms
Digital inclusion beyond the digital divide
The concept of the digital divide
The current status of South Korea’s digital divide
South Korea’s policy to bridge the digital divide
The status of digital divide policy in South Korea
The status of universal service policy in South Korea
Case study: the UK government’s Digital Inclusion Strategy
Lessons learned: the necessity of a response to the problems of intelligent CCTV
Notes
References
14 A strategy for digital governance
Introduction
Establishing clear vision and strategy: building trust with digital government
The age of excessive visions and strategies
South Korea’s ICT industry policy: evolution of vision and strategy
Digital government policy in South Korea: evolution of vision and strategy
The need for a clear vision and strategy
The president’s leadership and a strong promotion system: blocking political exposure
Presidential leadership in the digital government transformation
The designation of CIOs and the activation of schemes
South Korea’s CIO system
The legal basis of South Korean CIO operations
Problems in operating the South Korean CIO system
Governance design for government innovation through the use of ICT: combining ICT and government innovation
The Ministry of Information and Communication
The Ministry of Administrative Innovation
The establishment of a whole-of-government approach for ICT governance
The institutionalization of ICT governance: control by budget
Digital government reform consensus through citizen participation: digital governance
Implementing trusted government using ICT
The need for digital governance
Case study: governance for digital government in South Korea
Lessons learned: the failure of Government 3.0 in South Korea
Notes
References
Index